Responsible Gaming at Baggo Live — Fun, Safe, and in Your Control

Responsible gaming means enjoying gaming as a healthy form of entertainment — where you decide how much you play, how much time you spend, and how much money you wager. Responsible gaming is one of the core principles at Baggo Live.

Gaming becomes a problem when it starts to negatively affect your daily life, relationships, or finances. Most people enjoy gaming without any issues, but for a small number it can become harmful.

Baggo Live believes responsible gaming is more than just self-control — it's about building a culture where every player can enjoy a safe and positive experience. That's why we've developed a range of tools and support features to help you stay in control.

Problematic gaming doesn't always appear all at once. It develops gradually, and often it's hard to recognize until much later. Watch out for the following signs:

If you recognize any of these signs in yourself, it's time to pause. Use the responsible gaming tools on Baggo Live or reach out to our support team.

Answer the following questions honestly. If you answer "Yes" to more than three, consider using Baggo Live's support tools or seeking professional help.

The most effective way to play responsibly on Baggo Live is to set your limits before you start. Our platform makes it easy to put different types of limits in place.

Sometimes setting limits isn't enough. If you feel you need a complete break, Baggo Live's self-exclusion program is here for you.

Self-exclusion means choosing to block yourself from the platform for a set period of time. During this time, your account will be fully deactivated and you will not receive any marketing communications.

• Temporary Break: Pause your account for anywhere between 24 hours and 30 days.
• Medium-Term Self-Exclusion: Complete exclusion for 6 months to 1 year.
• Long-Term Self-Exclusion: For 1 year or longer.
• Permanent Closure: You can request permanent closure of your account.

Your account cannot be reactivated during a self-exclusion period. Even after it expires, you must wait at least 7 days and complete a "cooling-off" period before regaining access.

To start self-exclusion, go to your account settings or contact our Help Center get support.

A family member's or friend's gaming problem can affect you too. At Baggo Live, responsible gaming means caring not just for the player, but for the people around them as well.

If you think someone close to you is struggling:

• Talk to them calmly, without blame.
• Encourage them to use Baggo Live's self-exclusion or limit-setting tools.
• Contact our support team for third-party protection.
• Make sure children cannot access the platform under any circumstances.

Problem gambling is a recognized health condition, and seeking professional help is a brave step. Baggo Live can connect you with the right support.

Asking for help isn't a sign of weakness — it takes courage. Baggo Live is here for you.

Baggo Live is more than a gaming platform — we're committed to building a responsible environment where every player can enjoy a safe and positive experience.

Our Commitment:

• No one under the age of 18 will ever be permitted to use the platform.
• No promotional messages will be sent to users who have self-excluded or set limits.
• Responsible gaming tools will always be free and easily accessible.
• If warning signs are detected, our system will automatically send an alert.
• Any player who seeks help will be connected with a professional organization.
• Our gaming advertisements will never feature irresponsible or misleading claims.

Responsible gaming on Baggo Live isn't just a policy — it's part of how we operate every day. We want you to keep playing happily for the long run.